Swiggy launches ambulance service for delivery executives


Swiggy, which provides food delivery service through the app, has launched an ambulance service to help its delivery executives and their dependents in case of emergency. To use the service, delivery executives need to dial a toll-free number or they can tap SOS on the app in case of an emergency.

Swiggy said that the current average response time on the ambulance service is 12 minutes. No document will be required to use this service. Delivery Executives only need to verify their Partner ID. Recently, in a study by NITI Aayog, it was told that the number of gig workers in the country is about 77 lakh and by 2029-30 it may increase to about 2.35 crore. These workers Includes Consultants, Bloggers and Delivery Executives. These workers have to face many challenges like social security, minimum wage and working hours.

Last month, a report suggested that conditions are bad for part-time or gig workers at Ola and Uber, grocery delivery app Dunzo, pharmacy platform PharmEasy and Amazon Flex. These firms received the lowest scores in a rating based on working conditions for temporary workers. The Fairwork team, in collaboration with Oxford University, rated 12 digital platforms. Around the world, Fairwork assesses working conditions in digital labor platforms. In this year’s Fairwork for India report, these platforms were assessed on five points: Fair pay, fair conditions, fair contracts, fair management and fair representation.

In this, Amazon Flex, Dunzo, Ola, Uber and PharmEasy got zero out of 10 points. “No platform scored more than seven out of a maximum of 10 points and none hit all the starting points in the five points of assessment,” the report said. 12 platforms in this rating, Amazon Flex, Big Basket, Dunzo, Flipkart, Ola, PharmEasy, Porter, Swiggy Uber, Urban Company, Zepto and Zomato were evaluated. In this, Urban Company got maximum seven points.

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